Help Center
How can we help?
Guides for accounts, wallets, matches, KYC, and disputes — written from how Gamers Compete actually works.
Getting started
Create your account, verify email, add a gaming profile, and find your way around the dashboard.
Account and security
Sign in, passwords, 2FA, Google, and account changes.
Gaming profiles
One profile per game, screenshot rules, verification, and why the wrong account can get you banned.
Wallet
NGN balances, USD stakes, Monnify deposits, and transaction types.
KYC and withdrawals
BVN, NIN, documents, bank payouts, OTP, and limits.
Creating and joining matches
Open vs closed, codes, fees, balance, and cancelling.
Playing a match
Check-in, ready-up, and in-game connection details.
Results and proof
Submitting scores, proof files, draws, and the 30-minute confirmation window.
Disputes
When you can file, valid proof, timelines, and false-dispute penalties.
More
Leaderboard, public profiles, notifications, privacy, and responsible play.
Top questions
All FAQsContact support
Start a conversation with the support desk. Include your username, match code, and screenshots when you can. Match result disagreements belong in Disputes Center.
- Your username and the email on the account
- Match code (for example MTH-…) if this is about a match
- Screenshots or a bank receipt for wallet issues
Looking for rules? See the Terms of Service.